privacy-policy
Last updated: [16/07/2025]
At Cenava (Pty) Ltd (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (https://cenava.co.za).
1. Information We Collect
-
Name, contact number, and email address
-
Billing and shipping address
-
Payment details (processed securely via PayFast & Paystack)
-
Browsing behavior and device data (via cookies)
2. How We Use Your Information
-
To process and deliver your orders
-
To communicate with you regarding orders and support
-
To improve our website and customer experience
-
To comply with legal obligations
3. Sharing Your Data
We do not sell your data. We only share it with:
-
Payment processors (e.g. PayFast)
-
Courier services (for delivery purposes)
-
Government authorities if legally required
4. Cookies
We use cookies to track traffic, improve site functionality, and offer personalized content.
5. Data Security
We use SSL encryption and follow industry standards to safeguard your data.
6. Your Rights
Under POPIA and other applicable laws, you have the right to access, update, or delete your data. Contact us at support@cenava.co.za for requests.
